博睿数据出席阿里云可观测技术峰会,数字体验管理驱动可持续发展

2022-08-08

6月22日,由中国信通院指导,阿里云、Grafana Labs联合主办的阿里云可观测技术峰会正式拉开帷幕。本次会议以「行业实践与开源实践」为主题,围绕企业IT团队如何借助可观测能力提升运维效能,打造更优质、更智能的用户体验,实现数字化转型等问题展开探讨,博睿数据COO吴静涛受邀出席了本次会议并发表了主题演讲——《体验为先,DEM驱动可持续性发展》。

2022年,运维的变化与挑战

吴静涛在演讲中指出,2022年运维领域面临三方面的变化与挑战:

一、今年年初,国务院发布了《“十四五”数字经济发展规划》,数智化也迎来了新的发展契机。近年来,多个行业正逐步从以应用为中心向以用户为中心的逻辑去转变;

二、在新技术的浪潮中,如何在兼容新老技术的同时,保证业务的可持续性,成为各行业面对的全新挑战,亟需新的可观测性平台来解决问题;

三、后疫情时代,专业人才匮乏,跨域排错、跨部门协同困难。

面对新的挑战,早在今年5月初,博睿数据便联合艾瑞咨询共同发布了《2022企业应用运维管理指标体系白皮书》,从企业IT运维的内涵以及在当前数字经济发展的大环境下企业IT运维工作在技术、战略、组织架构等方面面临的变化和问题做了详细说明,并展示了一种以业务和应用为着眼点的企业应用运维管理指标体系,对该体系的原理、设计和实践进行了详细说明。

携手阿里云共建云拨测的DEM解决方案

吴静涛强调,“博睿数据与阿里云的合作由来已久,早在2021年的云栖大会上,博睿数据就成为了阿里云云原生的核心合作伙伴。在双方的合作中,博睿数据与阿里云ARMS平台构建了一套完善的云拨测功能,助力客户从以应用为中心迈向以用户为中心的过程中,持续驱动企业的可持续发展,提升用户体验。”

在业务方面,数字化转型对于企业而言,其实就是将IT部门转型成业务运营部门的过程。在这一过程中,提升用户体验的核心本质,就在于提升用户在系统中的留存时间,这也是数字资产的累积。而DEM(数字体验管理),正是转型的第一步,也是必经之路。

在可持续性方面,博睿数据以DEM(数字体验管理)为实现方法,以内外网主动拨测校验业务流程,通过可视化平台,呈现可观测性的结果,这样可以快速判断出故障点,有效避免人为错误,提升业务的可持续性。

在可观测性方面,对于云原生和微服务的架构而言,一个新的可观测性平台是必不可少的。博睿数据的理念便是希望帮助客户构建一个全新的可观测性平台,帮助客户走出云中心,打通云管边端,最终到达用户端。

数据链DNA+ONE平台提升可观测性

近期,博睿数据正式发布了数据链DNA+一体化智能可观测平台ONE的全新战略,帮助客户走出数据中心,打通云管边端,通过代码到客户的全数据链DNA采集能力,以及ONE平台的大数据/AI能力,实现传统的产品工具到平台+架构的转型,构建以用户为中心的新运维体系。

一体化智能可观测平台ONE旨在建立一体化、智能化、面向业务与用户体验的统一运维平台,助力客户提高数字化体验,降低运维成本,提升可观测性。同时,这是业界第一个将所有运维监控需求“All in ONE”的统一平台,也是博睿数据的整体战略正式进入了数据链DNA+时代的标志。

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