一体化运维平台的建设思路

2023-04-06

一体化运维平台是今后IT运维的主要发展方向,IT运维对互联网企业、金融行业、银行行业、物流、供应链、电商等都起到至关重要的作用,从运维的角度出发,建立一个系统化、智能化的体系,是企业发展的重要步骤。从建立运维体系到建立运维管理制度,可以实现业务流程的标准化、自动化和智慧化,帮助企业更好发展。

一体化运维平台

一体化运维平台的建设,主要有几个方向:

1、建立一体化智能运维体系规划

基于ITSM ( IT服务管理)和ITIL (信息技术基础架构库)的理念,构建人员、技术、信息系统、流程、服务标准为一体的IT服务体系架构,为IT服务管理实践建立一个客观、 严谨、可量化的标准和规范。

2、建立完整、全面的运维管理制度

运维管理制度是衡量运维工作的一把尺子,完善的管理制度能够有效提升运维效率,快速解决问题,将问题带来的业务损失降低,更好地保障业务连续性。企业的运维管理制度包括环境管理、资产管理、介质管理、设备管理、监控管理、网络管理、系统管理、变更管理、备份与恢复管理、应急管理、安全管理等内容,并根据业务发展变化进行同步更新和修订。

3、实现业务流程标准化

标准化是一体化运维平台的基础 ,要想实现标准化,首先要实现运维对象、运维流程、运维工作的标准化,企业可以按照以下三个步骤实现业务流程的标准化:

①通过CMDB系统实现物理基础设施和应用系统的标准化(物理基础设施包括机柜、交换机、防火墙、服务器、 存储等;应用系统包括应用服务、数据库、中间件等)以及数据库表、视图、存储过程的标准化(表的字段名、值、索引等,表和视图之间的关联关系等) ;

②通过对运维管理制度和各个运维管理系统(ITIL系统、监控、备份、堡垒机、CMDB等)之间的管理流程的梳理,实现运维管理流程的标准化,如设备.上线/下线、系统升级/降级、扩容/缩容、备份、变更等管理流程标准化,将所有的运维操作在制度范围内形成标准化的流程体系;

③实现所有运维实施内容的标准化,如主备切换、监控增加、 应用系统上线、批量补丁部署等等操作,形成统- -的标准化实施模板,并根据实际情况进行动态更新。

4、构建一体化智能运维平台体系

根据企业的规模、业务需要、 所要实现的运维功能等要求使用一种或多种工具或平台组合,形成企业内部的统筹规划、分工协作的智能运维平台体系。实现中小银行的安装、部署、监控、发布、升级、安全管控、配置/性能优化、备份等运维自动化。可以直接选择商用平台,也可以选择开源平台自行搭建运维体系平台,开源的主流工具有: Puppet、SaltStack、Ansible、 Nagios、 Zabbix等。

构建一体化运维平台,可以帮助企业实现自动化的IT运维,减少人力成本支出,提升企业效率。

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Exception message was already printed; see it above ...] at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.parse(BuiltInsForMultipleTypes.java:220) at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.getAsDateModel(BuiltInsForMultipleTypes.java:190) at freemarker.core.BuiltInsForMultipleTypes$dateBI$DateParser.getAsDate(BuiltInsForMultipleTypes.java:197) at freemarker.core.EvalUtil.modelToDate(EvalUtil.java:86) at freemarker.core.EvalUtil.compare(EvalUtil.java:270) at freemarker.core.EvalUtil.compare(EvalUtil.java:115) at freemarker.core.ComparisonExpression.evalToBoolean(ComparisonExpression.java:78) at freemarker.core.IfBlock.accept(IfBlock.java:49) at freemarker.core.Environment.visit(Environment.java:370) at freemarker.core.IteratorBlock$IterationContext.executedNestedContentForCollOrSeqListing(IteratorBlock.java:321) at freemarker.core.IteratorBlock$IterationContext.executeNestedContent(IteratorBlock.java:271) at 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