一体化运维平台

2023-10-10

随着我国计算机技术和互联网的飞速进步,以及企业的持续扩张,企业信息化建设取得了显著成果。企业的 IT 资源日益庞大,种类繁多,跨厂商跨地域的网络结构日趋复杂,支持企业运营的信息系统和业务生产管理系统架构也日益复杂,且在不断快速变化。

新一代信息技术,特别是云计算、大数据、人工智能和虚拟现实技术的快速发展,全球步入了数字化时代。然而,IT 运维能力的提升未能跟上 IT 建设速度,这对于 IT 运维服务来说,既是机遇也是挑战。

一体化运维平台

运维服务的发展趋势
随着企业信息化建设的深化,业务系统对 IT 的依赖性不断增强。运维工具从刚开始的奢侈品逐步变为必需品,并进一步迭代为智能化工具。

1.奢侈品时代
这个阶段的运维产品价格高昂,主要为国外知名厂商 IBM、HP 旗下的产品,只有资金充裕的企业才会考虑,需求主要集中在监、管、控。价格高昂,应用场景单一成为这个阶段运维产品的显著特点。

2.专业细分时代
随着企业 IT 的发展,运维需求不断细化。监、管、控的需求逐渐分化为运维领域的三个分支,即使在监控一个方向,也逐步细分为机房监控、基础设施监控、虚拟化监控等不同方向的产品。

3.可持续性时代
随着运维工具的细化,比如需要监控的设备厂商繁杂,要求运维工具能跨厂商兼容。又比如 IT 基础资源的监控和业务进行关联,以业务视角提供给上层进行决策;又比如运维已经不局限在数据采集和发现异常,而是希望在数据采集、发现异常的基础上,还能进行全方位展现和多维度数据挖掘;又比如运维不仅要满足企业当下的需求,还要必须满足未来 3~5 年企业 IT 发展可能出现的需求;从盈利模式上,运维服务也需要从成本中心逐步转变成创收盈利中心。

一体化运维平台

在智能化时代,企业信息化建设逐步从信息化向数字化、智能化转型,对运维服务也提出了智能化的要求。一体化运维平台不仅需要满足设备厂商的多样性,更需要具备智能化的特性,以适应企业 IT 发展的需求。同时,运维平台需要实现 IT 基础资源与业务的紧密关联,提供全面的业务视角,以支持企业决策。此外,运维平台还需具备强大的数据采集、发现异常和多维度数据挖掘能力,以满足企业不断变化的业务需求。

在盈利模式上,运维服务需要实现从成本中心向创收盈利中心的转变。随着企业信息化建设的不断深入,运维服务将发挥越来越重要的作用,成为企业实现数字化、智能化转型的关键推动力。因此,运维服务需要不断地创新和升级,以满足企业在智能化时代对运维服务提出的更高要求。


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一体化运维平台

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