Bonree ONE Empowers Blue Moon to Enhance Application Service Performance and User Experience By building a comprehensive service monitoring system, Bonree ONE has brought significant improvements to Blue Moon: optimizing response times, reducing crash rates, and minimizing error occurrences. Additionally, Bonree ONE enriches Blue Moon’s user session insights, enabling in-depth analysis of user experience issues, pinpointing root causes, and delivering a higher quality service experience to users 1. Lacking comprehensive service monitoring, it is unable to timely grasp the operational status of application systems, making it difficult to conduct detailed analysis of issues 2. Both front-end and back-end application performance need improvement, with continuous optimization required for response time and crash rates. 2. Lacking a user session perspective, it is difficult to analyze issues related to user experience. 1. Comprehensive coverage and significant improvement in application performance After upgrading to Bonree ONE, Blue Moon achieved a comprehensive upgrade in monitoring both frontend and backend service applications. Fault issues were quickly analyzed and properly handled, with a substantial increase in problem localization speed, driving notable optimization of application performance. Among them, response time performance improved significantly by up to 107.49% 2. Enhancing user session replay to enrich the sources for analyzing user experience issues By strengthening frontend application monitoring capabilities, Bonree ONE provides Blue Moon with a comprehensive way to grasp App quality, helping accurately identify the root causes of problems. At the same time, leveraging the complete session perspective of users during their App usage enables operations personnel to deeply analyze user experience issues, ensuring precise identification and effective resolution of problems 1. Key Service Support: Bonree provides focused service support during business peak periods and major events 2. Provide Training on New Features Offer training and communication on new platform features for operations, development, and other personnel to help the enterprise make better use of the platform 1. Significant Improvement in Application Response Time Performance SFA optimized from 881.908 ms to 273.79 ms, performance improved by 107.49%. Supply Chain System optimized from 139.45 ms to 40.86 ms, performance improved by 70.7% 2. Significant Reduction in Backend Application Errors Per Minute SCM (Supply Chain Management) optimized from 16.9 errors/min to 0.1 errors/min, reducing errors by 16.8 per minute. E-commerce order application optimized from 10.3 errors/min to 0.5 errors/min, reducing errors by 9.8 per minute