Full-Stack Monitoring Empowers Unicom Wo Music’s IT Infrastructure for Efficient and Stable Operations In response to the growing complexity of systems and the increasing user base of Unicom Wo Music, Bonree provides a unified intelligent operations monitoring platform. It enables end-to-end monitoring across the entire stack—including the end (APP/H5/mini programs), the network (latency, traffic), the cloud (infrastructure cloud, physical servers, databases), and the platform (business system APM performance monitoring)—to ensure a real-time, stable, and high-quality user experience. 1. Increasing Business Complexity As Unicom Wo Music's business systems rapidly evolve, the complexity of its applications has grown significantly. This includes frequent system iterations, the migration of application environments to the cloud, and increased dependency on other IT infrastructure components 2. Rising Importance of Ensuring User Experience As Unicom Wo Music continues to expand its business model in response to market demands, the growing user base is placing increasingly high expectations on service quality and experience 3. Increased Issue Occurrence Leading to User Churn The likelihood of performance degradation, service disruptions, and request failures has significantly increased, impacting normal service delivery and ultimately resulting in user loss 1. Building a Unified Intelligent Operations Monitoring Platform to Achieve Full-Stack Observability Bonree helped Unicom Wo Music establish a unified intelligent operations monitoring platform, enabling full-stack monitoring across the entire IT landscape. This includes monitoring the end (APPs, H5 pages, mini programs), the network (latency, traffic), the cloud (infrastructure cloud, physical machines, databases), and the platform (APM performance monitoring of business systems). The solution breaks down data silos and ensures real-time protection of user experience.. 2. Building a Visualized Dashboard for Rapid Issue Identification Bonree developed a customized visual dashboard that integrates data from the monitoring platform, enabling comprehensive analysis and visualization of key access points such as business processes, applications, databases, and remote calls. Designed to meet the practical monitoring needs of Unicom Wo Music, the dashboard also emphasizes aesthetic design, modern functionality, and flexibility. It allows on-duty personnel to conduct 24/7 monitoring, making it easier to quickly detect and pinpoint issues 3. Rapid Root Cause Identification and Intelligent Issue Handling Bonree reconstructs the entire request call flow, enabling comprehensive monitoring of request paths to facilitate fast fault localization. By performing drill-down analysis on key environments along the call chain, the scope of issues can be effectively narrowed. In addition, intelligent baselining leverages both dynamic and static algorithm models to detect traffic surges and assess trends in real time 1. High Product Flexibility: Bonree’s products are easy to configure, ready to use out of the box, offering a simple yet efficient experience 2. Strong Technological Leadership Bonree is committed to technological innovation, with software development capabilities that rank among the best in China 1. Broader Monitoring Coverage with No Blind Spots, Enabling Unified Performance Management Across Core Applications From infrastructure-level monitoring to application-level and packet-level monitoring, Bonree Data provides targeted insights into the user experience of each system, achieving 100% user experience management for business-critical systems 2. Deeper Monitoring Capabilities, Down to Code-Level Issues Monitoring granularity extends beyond hardware and network layers to reach the depth of application code itself, achieving a 5x improvement in troubleshooting efficiency 3. Higher Operational Efficiency, Reduced MTTR Average Mean Time to Repair (MTTR) decreased by 80%, cutting both personnel and time costs by 80% 4. Stronger Continuous Delivery Capability Enables rapid collaborative optimization, achieving 100% unified evaluation of performance and user experience standards 5. Achieve Business System Performance Visualization and Proactive Alerting Proactively reduced at least 12 performance incidents annually
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