Huawei

Driven by High-Quality Data, Bonree Empowers Huawei’s Business Growth

Huawei has been using Bonree’s active monitoring product, Bonree NET, for over seven years. As one of Bonree's earliest and most valued users, Huawei began using Bonree NET for CDN testing as early as 2015. In 2021, Bonree and Huawei jointly launched the CEI+ “Intelligent Experience Operations” catalyst project through an innovation partnership. Throughout this collaboration, Bonree NET has provided critical data support for Huawei’s data and strategy analysis.

1. Processes and IT Are Interdependent, Supporting Huawei’s Operations and Growth

Bonree NET provides Huawei with end-to-end active monitoring across the entire IT process, enabling real user simulation without manual intervention. This includes monitoring of full pages, individual elements, APIs, and transaction flows to ensure real-time visibility into business availability. As a result, page load time has been optimized from 8 seconds to under 3 seconds. Huawei’s IT department has since elevated Bonree NET to a Tier-2 level tool.

2. Bonree Safeguards Huawei’s Revenue by Monitoring Its E-Commerce Platform

Bonree Data provides real-time monitoring of Huawei’s e-commerce platform, filling the gap in storefront observability and ensuring the availability and reliability of e-commerce operations. Additionally, by conducting competitive benchmarking, Bonree helps identify areas for optimization, enabling targeted performance improvements for Huawei’s platform

3. Bonree’s Proactive Monitoring Methodology Enhances Availability Assurance

Bonree simulates real user access flows to enable proactive monitoring, effectively filling the gap in user-perspective visibility. By integrating active monitoring data into Huawei’s centralized alerting platform, Bonree enables automated issue detection, successfully increasing Huawei’s fault alert rate from 45% to 90%

4. Rapid Root Cause Identification Significantly Reduces Troubleshooting Time

When issues such as page access failures or long response times occur, Bonree NET can quickly detect the problem, accurately pinpoint the root cause, and synchronize the information with Huawei’s internal systems for troubleshooting. This greatly shortens the fault resolution cycle and minimizes the impact on end users

5. Testing CDN Nodes to Support Huawei’s CDN Build from the Ground Up

Bonree assisted Huawei in building its CDN from scratch by providing a basis for scheduling strategy configuration. Through validation and testing of CDN nodes, Bonree identified issues and proposed optimization recommendations. During major event support periods, Bonree responded swiftly to resolve related problems and proactively optimized the CDN, effectively ensuring Huawei’s stable and high-quality post-deployment service capability. This contributed to improvements in both CDN business revenue and reputation

6. Helping Huawei Cloud Achieve Top Domestic Performance and Lead Competitors

Bonree provides user-perspective access monitoring for Huawei Cloud’s servers and physical data centers, collecting network-layer data to identify availability issues and guide optimization efforts. Additionally, Bonree established an optimization team to conduct performance comparisons between domestic and international competitors, generating industry rankings and detailed benchmarking data to prioritize improvements. Bonree also supports Huawei Cloud’s high-security data centers by using active monitoring for data center selection and routine monitoring, ensuring real-time service availability for users and business operations. This has helped Huawei Cloud secure the No.1 position in cloud server performance in China