One-Click Automated Monitoring: A Business Transformation Model for Cross-Border E-Commerce Platforms

1. During the transition between old and new architectures, how can we ensure architectural compatibility and service observability?    

2. Rising personnel costs caused by increasingly complex technical architectures.

3. With rapid business growth, how can availability be ensured?

1. Unified view of both legacy and modern architectures, with clear visibility into call relationships.

Bonree ONE automatically adapts to both old and new architectures, mapping access relationships and visualizing complex inter-application dependencies. From both service and business perspectives, it helps DHgate quickly extract key business call paths, clearly understand interactions across architectures, and reduce manual effort.

2. Building a unified scoring system for legacy and modern architectures—making business availability instantly visible.

For DHgate’s various services, Bonree configures intelligent baselines for business health, using metrics such as response time, Apdex, and error rate to calculate an overall service health score, giving clear visibility into business availability

3. Automatically detect performance issues and improve resolution efficiency.

Bonree ONE uses intelligent algorithms to analyze DHgate’s historical data through AI, requiring no manual configuration. It automatically detects system anomalies and triggers alerts, saving time on complex setup.Additionally, by quickly searching and filtering abnormal requests or user complaint data, it enables rapid root cause identification of user-reported issues, significantly improving resolution efficiency.

1. Strong in-house R&D capabilities:         

Bonree’s self-developed Bonree Agent technology supports batch deployment across platforms, automatically detects language-specific applications, and enables comprehensive, multi-dimensional monitoring through intelligent probes.        

2. Highly compatible product:  

Bonree ONE supports a wide range of mainstream operating systems and JDK versions, fully meeting DHgate’s requirements.

1. Established microservices observability from the ground up: DHgate implemented a monitoring system combining Prometheus and Bonree ONE. Through this system, 15 issues have been identified and resolved so far, enabling applications to go live a week ahead of schedule.

2. Significantly improved troubleshooting efficiency: reduced issue resolution time from days to just minutes.

3. Effectively reduced operational costs: saved approximately 4 personnel resources, 4 cloud servers, and 200TB of log storage space