Handling Diverse Operations Scenarios: Bonree Safeguards Business Stability for China Securities
Bonree provides China Securities with performance assurance and service support for core IT operations, assisting in the storage, processing, and analysis of key business data. With Bonree’s support, China Securities has achieved full-link monitoring across its systems, significantly improving troubleshooting efficiency and ensuring business stability.
1. Lack of comprehensive system monitoring tools makes it difficult to ensure user experience.
China Securities has a large and widely distributed user base. The absence of end-to-end monitoring tools makes it difficult to proactively understand the real user experience and pinpoint the factors affecting it.
2. Limited troubleshooting methods make fault diagnosis difficult.
Traditional O&M methods cannot achieve end-to-end performance visibility, and when failures occur, there is a lack of effective means for timely fault localization and troubleshooting, resulting in long resolution cycles.
3. Lacking cross-industry benchmarking capabilities, it is difficult to improve transaction rankings
The system cannot monitor abnormal market fluctuations in real time, making it difficult to identify the key factors affecting transaction rankings.
1. Build a user-centric monitoring platform to enhance the China Securities monitoring system.
By embedding the Bonree ONE, China Securities' system achieves full-session collection and analysis of real user interactions. Data is gathered across multiple dimensions—device model, OS, region, carrier, network type, IP address, session duration, number of events, device ID, and user ID—providing clear insights into performance issues encountered during user sessions. This enables a shift from passive complaint handling to proactive issue detection, significantly improving the user experience.
2. Achieve end-to-end performance visibility, significantly reducing troubleshooting time.
Bonree ONE supports monitoring and analysis at multiple levels, including system, application, service, interface, and instance. It helps China Securities achieve end-to-end performance visibility, quickly pinpoint user-level performance issues, enable microsecond-level code performance diagnosis, and improve troubleshooting efficiency.
3. Competitor analysis to optimize own market data and trading performance
Bonree ONE focuses on China Securities’ core terminal business scenarios, providing market data push from the end-user perception perspective to accurately pinpoint and optimize time-consuming processes. At the same time, Bonree Stock helps China Securities gain a clearer understanding of its position and gaps within the brokerage industry, enabling targeted improvements. The QE index rose to 0.941, achieving an all-A grade in China Securities’ trading rankings
1. Outstanding product strength:
The product is highly user-friendly, compatible, and scalable, ensuring easy and convenient use.
2. Professional service capability:
A dedicated service team provides timely 24/7 support, delivering comprehensive technical assistance.
1. Achieving full-link monitoring: By building the DEM monitoring platform from the ground up, the monitoring architecture was established, increasing coverage by 18%. This full-link monitoring provides decision-making data to ensure user experience.
2. Significantly improved troubleshooting efficiency: The Server combined with DEM achieves end-to-end data integration, enabling precise problem localization and boosting troubleshooting efficiency by 50%.
3. Predict app performance after launch: Through Stock evaluation, performance insights can be obtained 7 days before the app goes live, preventing brand damage caused by product issues after release.
