JD Zhilian Cloud

Helping Enhance User Experience: How JD Zhilian Cloud Stands Out from Competitors

Leveraging Bonree NET’s extensive global real-device monitoring nodes, Bonree provides JD Zhilian Cloud with network quality monitoring, CDN quality assessment, and application performance experience monitoring across various end-user scenarios. This helps JD Zhilian Cloud accurately identify performance bottlenecks, boost market competitiveness, and optimize cloud service quality.

Moreover, during JD’s major 618 event, Bonree set up a dedicated high-availability team to deliver professional protection services, ensuring zero failures throughout the event.

1. Accurate and effective competitor analysis to enhance server performance

Leveraging Bonree’s globally distributed monitoring nodes across diverse network environments, we probe resources hosted on competitor cloud servers and simultaneously access JD Zhilian Cloud’s equivalent services. This enables us to capture performance advantages of JD Zhilian Cloud over competitors under the same time, network conditions, and resources. We then optimize underperforming metrics, allowing JD Zhilian Cloud to stand out in industry competition.

2. Proactive testing to pinpoint weak points in user experience

By actively probing JD Zhilian Cloud’s key business services, Bonree gains insight into the monitoring status of its cloud services. Based on business health scores, performance adjustments and optimizations are carried out—for example, optimizing CDN link nodes to avoid cross-region access wherever possible. Comparative testing is performed to verify the effectiveness of optimizations against changes. This enables early issue detection before user complaints arise, resulting in a 12.1% reduction in complaint rates

3. Professional technical support during major event assurance

Before major events begin, Bonree NET monitors key event pages, initiating access requests from monitoring nodes in various network environments in advance. This serves multiple purposes: CDN pre-warming, cloud service network quality monitoring, and early detection of anomalies in cloud service connections—allowing issues to be resolved ahead of time and ensuring zero failures during the event.

During major event assurance periods, Bonree establishes a dedicated assurance team to provide JD Zhilian Cloud with professional, high-priority technical support, ensuring smooth event operations.