Leading media outlet Economic Observer leverages Bonree to boost fault troubleshooting efficiency by 60%
Through its partnership with Bonree, Economic Observer has benefited from Bonree’s cutting-edge technology and innovative product capabilities, which have played a vital role in addressing the operational monitoring challenges faced by the internet industry. From data integration and analysis, intelligent alerts, and system management to risk control and user experience, Bonree has provided Economic Observer with comprehensive technical support and services, injecting fresh momentum into the company’s business innovation and development
In the 14th Five-Year Plan, “digital industrialization” and “industry digitalization” are clearly outlined, with the deep integration of the digital economy and the real economy identified as a key development direction. To achieve this goal, the critical challenge in digital transformation lies in combining digital technologies with industry expertise and truly embedding them into core business processes, thereby addressing fundamental business issues and driving improvements in user experience, operational efficiency, and business model innovation
As one of China’s most influential core financial media outlets, Economic Observer Media plays a leading role in the innovative and integrated development of new mainstream media. Leveraging 22 years of expertise in the financial sector, it has built a comprehensive media ecosystem encompassing newspapers, websites, and mobile platforms, underpinned by a rational and constructive reporting philosophy. The company has successfully developed its own communication platform matrix, including Weibo, WeChat, Douyin, and Kuaishou, while also establishing a presence on major information platforms such as People’s Daily, Xinhua News, Zhihu, Toutiao, Baidu News, and Ximalaya. It consistently ranks among the Top 10 most influential media outlets on these platforms, with over 15 million readers and users. Since the launch of the Economic Observer app in 2021, it has reached over 1 million users daily and recorded more than 3 million daily reads, further cementing its nationwide reach and influence
The Economic Observer App plays a pivotal role in the strategic transformation of Economic Observer Media. Serving as the core hub of the entire media ecosystem, the app not only strengthens the close connection between the company and its users but also facilitates collaboration with partners. Through the Economic Observer App, the company has successfully transitioned from traditional media to diversified content formats, including the introduction of video and audio content. This transformation has not only enriched the user experience but also provided a broader platform for delivering innovative products and services.
In the past, when facing faults and errors, we could only rely on manual methods for troubleshooting and locating the problem. Since introducing Bonree’s application performance monitoring system, the situation has fundamentally changed. With the powerful root cause analysis capability of Bonree ONE, an integrated intelligent observability platform, we can quickly pinpoint the exact cause of an issue. By shifting from manual troubleshooting to automated and intelligent operations, our operational efficiency has increased by 60%, significantly reducing labor costs and freeing up more productivity. This transformation has not only improved work efficiency but also provided us with more opportunities to explore and innovate.
— Head of Technology Center, The Economic Observer Media
In 2022, The Economic Observer Media partnered with Bonree. Leveraging its advanced technology and innovative product capabilities, Bonree played a vital role in addressing the challenges of operations and maintenance monitoring in the internet industry. Whether in data integration and analysis, intelligent alerting, system management, risk control, or user experience, Bonree provided The Economic Observer Media with comprehensive technical support and services, injecting new vitality into the company’s innovative business development.
Through its diverse media formats—such as websites, apps, mini programs, H5 pages, and e-commerce platforms—The Economic Observer Media delivers rich content and services to its users. For the media industry, achieving comprehensive monitoring coverage is key to ensuring stable application performance. In this area, Bonree Data enables real-time monitoring of critical data such as app performance metrics, resource utilization, and application runtime, while also providing visualized monitoring tools. This has successfully helped The Economic Observer Media achieve full-stack monitoring, allowing it to gain a complete understanding of platform operations and realize end-to-end monitoring from user behavior down to the code level
In the past, whenever users reported lag or slow response issues with the Economic Observer Media app, the backend operations team found it difficult to pinpoint the exact problem, leading to high resolution costs. With the integration of Bonree ONE, the operations team can now trace issues back to their source by tracking call chains and reviewing operation paths, enabling rapid problem localization. This represents not only an upgrade in user experience but also a clear demonstration of Bonree’s product value. In addition, Bonree’s data integration and analysis capabilities provide The Economic Observer Media with deeper insights, helping it better understand user needs and market trends.
According to the Head of the Technical Center at The Economic Observer Media, Bonree provides real-time monitoring of server performance metrics, resource utilization, and application operation status, delivering visualized monitoring of critical data such as request error rates and application lag rates during periods of significant DAU growth.
In addition, Bonree has achieved end-to-end data integration and precise problem localization, enabling The Economic Observer Media to quickly identify error types, improve SLA, and increase fault troubleshooting efficiency by 60%. This not only helps enhance system stability and reliability but also optimizes resource allocation and boosts operational efficiency.
With the continuous development and innovation of technology, The Economic Observer Media will further explore applications in the field of artificial intelligence. AI large models, virtual spaces, image recognition, and other AI-based technologies will become key focus areas for future development. As an important technology partner, Bonree will continue to play a crucial role in supporting The Economic Observer Media’s digital transformation goals and fostering closer, more valuable interactions with users
